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i made cash deposit on atm and no receipt provided, then i email them for the copy of receipt and say did not reflect on bank
said wait until they finished balance on atm ? what will i do ? is that really posiblle
October 12, 2016 06:58:40 AM
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In reply to lin, brunie
Thanks for your question, Lin. We're sorry to hear about this and we'd be glad to point you in the right direction.
As this is pertaining to your account specifically, we ask that you contact us directly for assistance. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Lin. Have a good day.
Megan K, Mount Laurel
October 12, 2016 06:59:03 AM