Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
How do iI find the mailing address used for my account
Keirsten, Fort Lauderdale
August 12, 2017 09:27:36 AM
In reply to Keirsten, Fort Lauderdale
Welcome to TD Helps, Keirsten. We appreciate you joining us!
There are a couple ways in which you may confirm the mailing address on your account, and we'll be more than happy to provide you with the ways in which you may do so.
The first and most convenient way to do so would be to review the statements for your account. It's important to note that the address printed on your statements will be the legal address saved to your account, but if you're certain that this address is the same as your mailing address, it's a great way to confirm this information.
If you do not currently have a paper statement in your possession, don't worry! You'll be able to access your statements easily, right from your Online Banking. To log into your Online Banking account, click here: https://go.td.com/1eaISlq, and if you haven't yet enrolled, that's okay, as you can click here: https://go.td.com/1lU2qfY to start the enrollment process. In order to fully enroll, you will need your account number, debit card number, a valid email address, and your Social Security Number.
Once you have fully logged into your Online Banking, you should be brought straight to the 'Accounts' screen. If you are not, simply click on the tab that reads 'Accounts', and from here, click on the account you wish to review. Then, you will see a green tab towards the top of your page that reads 'Statements & Notices'. After you click on this tab, you will be brought to a page where you can view all of your available statements, towards the bottom of your screen. Under 'Details', click 'View', and a separate page will load that includes an electronic copy of your statement. You legal address will be included under your name on the top, left hand side of the page.
If you have any trouble viewing your statements, or are unsure if your legal address and mailing address are the same on your account, you're more than welcome to speak with a Banking Specialist directly. They may be reached by dialing 1-888-751-9000, and for your convenience, are available 24 hours a day, 7 days a week.
In addition to calling, you're also more than welcome to visit a TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
We sincerely hope this helps, Keirsten. Have a great weekend!
Brittany M, Mount Laurel
August 12, 2017 09:28:15 AM