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August 2, 2015 12:05:04 PM
In reply to L., Cranbrook
Welcome to the TD Helps Community L.
Please understand that we would like to assist you here; unfortunately, we do not have access to your personal information since this is considered an unsecured forum. Please feel free to call 888-751-9000, 24/7 to speak with one of our Banking Specialists if you are referring to your TD Checking, Money Market or Savings account. After account verification they'd be more than happy to review your account transaction with you. Also, you may visit any TD Bank Store, during normal lobby hours to have your account transaction reviewed in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
In addition, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first log in to your TD Bank Online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you have not enrolled, please call us 24/7 at the number listed above to speak with our Banking Specialists. If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
If you are referring to a transaction on your TD Visa Credit card, we recommend contacting TD Card Services directly for assistance. They're available 24/7 at 888-561-8861 at your convenience.
Thanks for stopping by, and have a nice day!
Alara B, Mount Laurel
August 2, 2015 12:06:33 PM