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I was charged $14.00 for a maintenance fee on my checking account on February 17, 2015 and I do not understand why that was charged to my account?
February 26, 2015 08:44:47 PM
In reply to Rachel, Medford
Thanks for stopping by TD Helps today, Rachel. We're sorry for any confusion regarding your account and we'd like to clear this up for you.
Typically a maintenance fee is charged when your account balance goes below your daily minimum balance at any time during your statement cycle. As we'd like to assist you directly, we are unable to do so because TD Helps is considered a public forum. Since this question pertains specifically to your account, we kindly ask you to contact us 24/7 at 888-751-9000 or visit us at any TD Bank location during lobby hours. Click here: http://bit.ly/TDStores to find a TD Bank near you.
If you are enrolled in Online Banking, you may send us a secure message as well. If you're not currently enrolled for Online Banking, you may do so by clicking here: http://bit.ly/1lU2qfY. Please have your account number, debit card number and Social Security number available. If you have any trouble signing up, please contact our Banking Specialists, 24/7 at the telephone number listed above. To send a secure message, please sign into your account and select "Send a message"; which is located underneath the Message Center on the left hand side of the page.
Let us know if you have any questions, Rachel and have a great night!
Katherine G, Mount Laurel
February 26, 2015 08:46:13 PM