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Why Am I being charged a fee of $14.00 my account did not fall below the minimum balance?
April 19, 2015 10:38:22 PM
In reply to Jeff, Seabrook
We appreciate the visit Jeff. We would be happy to clarify this for you.
Depending on the type of account you have, a daily minimum balance may be required to avoid a maintenance fee. The monthly maintenance fee is assessed anytime your account balance falls below your daily minimum balance during your statement period. The fee will show on up on the last day of your statement cycle.
Because we do not have access to your personal information since this is considered an unsecured forum, we ask that you contact us directly at 1-888-751-9000 to speak with a Banking Specialist, available 24/7. After account verification, we would be more than happy to help answer any questions you may have and review your account with you. You may also feel free to visit us during lobby hours to speak with a Customer Service Representative. Click here: http://bit.ly/TDStores to find your nearest location.
We hope this helps, Jeff. Have a great one and let us know if you have any other questions.
Cameron P, Mount Laurel
April 19, 2015 10:39:41 PM