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Please explain this $15 fee that was withdrawn from my TD 50 Plus chequing account. If there is a minimun balance required I was not aware of this. Please advise.
Colleen, Brownsburg-Chatham, Qc, Canada
April 28, 2015 09:04:54 AM
In reply to Colleen, Brownsburg-Chatham, Qc, Canada
We appreciate you joining us on TD Helps today, Colleen.
Please understand that some of the accounts which we offer do require a daily minimum balance to avoid a monthly maintenance fee. If you fall below your required daily minimum balance, the maintenance fee would be assessed on the last day of your statement cycle. As you've mentioned, you have a TD Bank 50 Plus Checking account and we’d like to let you know that this account type is a is a grandfathered product. Currently, the minimum daily balance requirement to avoid the maintenance fee is $250.00. Please note; the minimum daily balance requirement is subject to change.
We also invite you to take a look here: http://bit.ly/1cTejgt to review our Fee Schedule.
To confirm your current account type, minimum balance requirement or switch to a different product type, we encourage you to contact us 24/7 888-751-9000 and we'd be happy to review your account with you. Also, feel free to visit us during lobby hours to review your account further. Please click here: http://bit.ly/TDStores for a listing of our locations.
If you'd prefer, you also have the option of sending a Secure Message through Online Banking. If you are not enrolled in Online Banking and would like to be, please click here to begin: http://bit.ly/1lU2qfY. Once you are enrolled, please sign into your account at http://bit.ly/1eaISlq and click on the "Customer Service" tab and then select "Send a Message" or on the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you need assistance, please contact our Banking Specialist, available 24/7, at the same telephone number listed above.
Again, thanks for stopping by Colleen. Have a terrific Tuesday.
Sandy D, Mount Laurel
April 28, 2015 09:06:37 AM