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I have a maintenance fee but I have money in my account always.
June 3, 2015 11:27:09 AM
In reply to Sarah, Warrington
Thanks for sending your question to TD Helps, Sarah. We're glad to clarify your inquiry.
We currently offer multiple different account types; some accounts do require a daily minimum balance to avoid a monthly maintenance fee. You can review a full list of all Personal Account Maintenance Fees and compare our accounts here: http://bit.ly/1nldlQv.
If you would like to discuss this maintenance fee with us directly, we encourage you to contact our 24/7 Banking Specialists at 888-751-9000 and we would be glad to review the minimum balance requirement of your account with you. If you call and speak with one of our Banking Specialists, we'll also be more than happy to offer some suggestions in order to avoid future maintenance fees. Also, if you're currently enrolled in Online Banking, you can login here http://bit.ly/1eaISlq and once in, you can send us a Secure Message to inquire about this fee. While logged in to your online profile, on the left hand side you should see an option to "Send a Secure Message" located in the Message Center. As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
Additionally, you can sit down with a Banking Specialist in person if you'd prefer at any TD Bank Store, during lobby hours. Find the closest one here http://bit.ly/TDStores and step in during lobby hours to discuss.
Hope this response helps, Sarah. Have a great afternoon.
LiShu R, Mount Laurel
June 3, 2015 11:28:28 AM