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August 6, 2015 01:17:13 PM
In reply to Wladyslaw, Brooklyn
We're so glad to have you today here on TD Helps!
We appreciate your question and we're happy to let you know that our Bill Pay service, which is available via your Online Banking account, is offered to all of our Customers free of charge. We won't assess fees to you for scheduling payments using this service. We invite you to take a look at our Bill Pay FAQs by clicking here: http://bit.ly/1gWIrp7.
If you would like to begin using this service, if you are enrolled in Online Banking you're welcome to log in here: http://bit.ly/1eaISlq. To begin using Bill Pay, once you're logged in please select the "Bill Pay" tab. You will then be asked to accept the Bill Pay user agreement. Once accepted, you can then immediately begin scheduling your bills! Please follow any prompts to get started.
Please note, if you choose to use our Bill Pay service, the payment method will be determined by your payee. We always try to send the payment out electronically; however if the payee is not set up to receive electronic transmittals from financial institutions or if there is some information that does not match (i.e., account number or account-holder’s name), we will process a paper check and mail it directly to them.
If you find you have any questions, need assistance, or would like help enrolling for Online Banking or Bill Pay, please feel free to give one of our Tech Support Specialists a call 24/7 at 800-493-7562, using Option 3. Or, come see us at any TD Bank Store for further help, and you can find your closest location here: http://bit.ly/TDStores
Thank you again for the message, Wladyslaw!
We hope this helps and have a great one.
Kristen P, Mount Laurel
August 6, 2015 01:19:18 PM