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Hi, Is there a free number I can call to (TD bank in US, New Haven) form Estonia. My account is supposed to be closed but I am still getting emails about about bank Statements. This simple closing down the account has been so inconvenient for me.. Thanks!
Marleen, New Haven
September 11, 2016 09:00:56 AM
Saving & Managing Your Money
In reply to Marleen, New Haven
Thanks for submitting your question today, Marleen. We'll be sure to provide you with some information on how to connect with us from abroad.
You are able to reach us from overseas by dialing 856-751-9000 or 215-569-0518 from a landline telephone with operator's assistance.
If calling is not an option at this time, you are able to send us a secure message by logging in to your online account. To send a secure message from Online Banking, you must first log on to your TD Bank online profile. You can do so by clicking here: https://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
We hope you have a great day, Marleen.
Alara B, Mount Laurel
September 11, 2016 09:02:19 AM
Hi and thanks! The thing is that I cannot log into my account, it was supposed to be closed, but I still got a "online banking statement" to my email. How is that possible if my account is closed? And also, how much does it cost to call to these numbers? Thanks!
Marleen, New Haven
September 15, 2016 10:51:30 AM
Hi Marleen, thanks for getting back to us. We're always here to assist via TD Helps.
You may call us collect at 215-569-0518 from a landline telephone with operator's assistance. Please note any costs associated with placing this call are determined by your service provider and we recommend that you contact them for additional details.
We'd like to assist you further however, TD Helps is not considered a secured forum and we do not have access your account/personal information.
Please let us know if you have any additional questions.
Customer Service Team, Mt. Laurel
September 15, 2016 10:53:13 AM