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There is a charge on my account dated 7/15 for $xxx the vendor is listed as AN Associates. Who is this?
Maureen, Rockville Centre
July 16, 2015 10:54:21 AM
In reply to Maureen, Rockville Centre
Thanks for reaching out to us about this transaction.
We know it's concerning when you don't recognize a charge on your account. To determine more about this vendor, we do ask that you contact us directly at 888-751-9000, available 24/7. After you connect with our Specialists and after account verification, we would be happy to look into this charge in better detail with you. Please understand that even though we would like to help you directly, because TD Helps is considered an unsecured forum we do not have access to your personal account information to check on this from here.
Additionally, you may visit any TD Bank Store for assistance with this item in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
If you prefer and you are enrolled for Online Banking, you can also send us a Secure Message so that we can see more about this for you. To send a secure message you must first log in to your TD Bank online profile here: http://bit.ly/1eaISlq. Then, on the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Thanks again for getting in touch, Maureen and we hope this will clear it up for you.
All the best! Wishing you a great rest of your week.
Kristen P, Mount Laurel
July 16, 2015 10:55:20 AM