Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I've been with td bank almost 5 years. Why can't i deposit over 1000 check on mobile app.?. I've got a check for 5800 I need to deposit. I'm out of state in California. ??
February 4, 2015 06:54:13 PM
In reply to Gordon, vannays
Hello there, Gordon! Thanks so much for stopping by TD Helps. We're good at long distance relationships, and we'd be happy to give options on banking while you are cross-country.
We'd like to inform you that Mobile Deposit limits do depend on the length of your relationship with TD Bank, and as always, we'd be happy to answer any additional questions you may have about Mobile Deposit. Please call one of our Specialists 24/7 at 800-493-7562 whenever it's convenient for you, or if you are ever on the East Coast, you're also welcome at any TD Bank Store near you; please see http://bit.ly/TDStores for locations. We invite you to take a look here: http://bit.ly/1e3jiYF for more information along with the Frequently Asked Questions (FAQs) for TD Bank Mobile Deposit.
Because you have mentioned that you have a large check that the amount of the check exceeds your Mobile Deposit limits, you do have other options to deposit your check. You also have the option to mail any check to our Banking by Mail department.
Banking by mail is simple, and easy. All you would need to do is mail your deposit to the address below:
TD Bank, N.A. ME2-001-033 P.O. Box Number 1190 Lewiston, Maine 04243
The P.O. Box is checked daily and transactions are posted the same day.
If you need to Fed-EX or UPS a mail in a Deposit to us, you can ship it to the address below:
TD Bank Bank by Mail 140 Mill Street Lewiston ME 04243
We also recommend visiting http://bit.ly/1kb17UQ to learn more about our funds availability policy starting on page 38. Also keep in mind that the TD Bank is not responsible for items lost in mail. Here are some additional tips to consider prior to mailing your deposit:
- Cash should not be sent through the mail - Payee of the check and name on deposit ticket should be the same - Checks should be endorsed (and restricted "for deposit only") - Multiple checks should be listed and a total of the deposit listed - Enclose the deposit ticket, not the carbon copy - If using a blank deposit ticket, please write the account number clearly - Do not staple transactions
If you have any further questions, please let us know or call 1-888-751-9000 to speak with a Customer Service Representative, 24 hours a day, and 7 days a week.
We hope this information was helpful, Gordon! Feel free to reply on TD Helps with any questions you may have, and take care.
Justin B, Mount Laurel
February 4, 2015 06:57:53 PM