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January 23, 2015 04:21:07 PM
In reply to Jorge, Ridgewood
Good question, Jorge and thanks for reaching out to TD Helps for your answer.
You don't need to have your TD Debit Card with you when withdrawing funds with a TD Bank Teller. You will need to fill out a withdrawal slip and on the slip you will need to write down your account number. If you don't have it, we have some options for you.
Please understand that the security of your account information is extremely important to us; which is why we do not provide account numbers via TD Helps, email or over the phone. If this is a Checking account and you have some checks with you, your account number will be the second set of numbers on the bottom of the check. Please check out this link for more information http://bit.ly/1qH2i2K.
You may also view your account number by looking at your paper statements which is located at the right top corner of the page. If this is a new account, you will receive your paper statement within 30 days from opening the account.
If you're still having difficulties locating your account number, be sure to bring your valid photo ID with you and our friendly Teller will be happy to look up the account number for you while you are there. For locations near you, check out: http://bit.ly/TDStores.
Please reach out to us again though if you have any further questions. Have a great day!
LiShu R, Mount Laurel
January 23, 2015 04:22:18 PM
In reply to LiShu, Mount Laurel
I am in another state, and my boyfriend is asking that I withdraw money from his account in order to purchase something while I am away (I do not have his card in order to visit an atm). Will I be able to withdraw money from his account if I have his account number?
March 4, 2015 09:57:06 AM
In reply to Amber, Gainesville
Thanks for joining the TD Helps community, Amber.
To withdrawal funds from an account, you must be an authorized signer. If this is a joint account you share with your boyfriend and you do not have a debit card handy, you may visit any TD Store to initiate your withdrawal. You may also sit with our Specialists and we'd be happy to print out a new debit card for you showing your name!
If this is not a joint account and you are not an authorized signer, we apologize, however, for the security of our Customer's account; only authorized signers may withdrawal funds from the account. We'd be happy to provide other options. Your boyfriend may wish to add you as an authorized signer on his account or, if you prefer, you and your boyfriend may open a new TD joint account. To do so, we do ask that both parties visit any TD Store for this request. To find a TD location near you, please visit, http://bit.ly/TDStores.
Additionally, we offer many different types of Checking and Savings accounts. To view and compare our checking accounts, visit http://bit.ly/1aDaRqd or check out our Checking Selector Tool http://bit.ly/1vW1xnU for help selecting a checking account that is the best fit for you. To view and compare savings account products, click on http://bit.ly/1pJT9I9 , or if you prefer, we also have a Savings Selector Tool http://bit.ly/1vW1DvM ;which can help you choose the best savings account for your needs.
We hope this is the information you were looking for, Amber. Visit us again anytime.
Yen D, Mount Laurel
March 4, 2015 10:05:01 AM