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April 13, 2015 01:28:27 PM
In reply to ketelie, plantation
Hey Ketelie, we appreciate your visit and would be happy to help!
To connect with our Banking Specialists via telephone, please dial 888-751-9000. We are available 24/7 and after account verification, we would be more than happy to help answer any of your questions.
Did you know you can also connect with our Specialists via secure message? In order to send us a Secure Message, it's necessary to have an Online Banking account with us and to be logged in. If you already have an online account please log in at http://bit.ly/1eaISlq. Once you have done so, locate the Customer Service tab at the top right, and then click on Send a Message. Please submit your inquiry and a friendly Representative will respond.
If you don't have an online banking account yet, signing up is quick and easy. If you have your account number, ATM/Debit Card number and Social Security number available, you can use our enrollment self-service link at: http://bit.ly/1lU2qfY to begin. Once there, you will need to choose Personal from the drop down box and complete three steps. First, you'll have to accept the Online Banking Agreement. Then, we'll ask you to enter in your personal information (Name, Social Security number, account number, etc.) and finally, you will have to set up three security questions. After those 3 steps are completed, you will have immediate access to your account(s) online.
If you do not have some of the required information at this time, please just give us a call! Once enrolled, you'll be able to send us a secure message anytime it's convenient for you. You can also visit us at your local TD Bank store during normal lobby hours for assistance. Please find a list of our stores nearest you: http://bit.ly/TDStores.
We hope this helps and please have a wonderful day!
Yen D, Mount Laurel
April 13, 2015 01:35:27 PM