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Who do I contact? Called customer service and was told your bank will not help us even though we have Federal approval to request this info. We have release from client and POA.
Becky, Montour Falls
April 5, 2016 11:20:22 AM
In reply to Becky, Montour Falls
Thanks for joining us today, Becky.
TD Bank retains up to 7 years of records on all accounts. If you no longer have an active account with TD Bank but need any documentation for your records, we encourage you to step into your nearest TD Bank Store location at your earliest convenience. Please visit http://bit.ly/TDStores to find a Store near you. After verifying your identity, a Banking Specialist can assist you with your records.
Hope this helps Becky. As always, please reach out to us 24/7 at 888-751-9000 if you have any other concerns. Take care.
Alara B, Mount Laurel
April 5, 2016 11:20:59 AM