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I need to increase the amount paid by bill pay monthly to my Medicare Supplement account.
Margaret, Mays Landing NJ 08330
October 19, 2015 03:28:14 PM
In reply to Margaret, Mays Landing NJ 08330
Good afternoon Margaret!
Thanks so much for stopping by with your question, we'd be glad to provide a bit of advice.
First, we would like to recommend that you contact United Health Care or Medicare directly (whoever would be best to advise you) to determine if they will be automatically adjusting the amount debited from your account for each payment. In case they plan to do this, then you won't want to make any adjustments of your own.
If they will not be making any adjustments for you, then you'll want to update the payment amount you make to them directly.
From your message, it sounds as though you're using TD Bank Bill Pay for these items. If not or if you're unsure, we recommend giving us a call 24/7 at 800-493-7562 and our Tech Support Specialists can better identify this for you.
If you are using Bill Pay for this item, a couple possibilities exist for making an update. If you schedule the payment each time as a one-time payment, simply make your payments going forward with the correct amount.
On the other hand, if you have this scheduled as a recurring payment, you'll want to change this to reflect the new payment amount. To do so, it will be necessary to delete what you currently have set up and create a new, recurring payment. If you only update the amount rather than cancelling and creating a new one, then subsequent payments will continue to be issued with the original amount scheduled.
To delete a recurring payment, you can follow these steps:
-Log in to your Online Banking account here: http://bit.ly/1eaISlq
-Click on the Bill Pay tab
-Click on the Manage Your Bills tab
-Select the correct Biller name from the drop-down box
-Select the "Delete Automatic Payment" option
-Select OK in the Pop-up window
Please note that if you have more than one automatic payment set up to this company, then other options may be available to delete (shown as Automatic Payment 1, Automatic Payment 2, etc.). In this case, please ensure that you have selected the correct payment to remove before deleting.
Once this is complete, you can begin setting up a new recurring payment to them with the correct amount.
Margaret, we know this may be a lot of information, so if you're in need of assistance with this, please give us a call. Our Tech Support Specialists are available 24/7 at the number mentioned earlier and can advise you of what you currently have set up and how to make the correct changes. They can also walk you through any of the steps above.
We certainly hope this is helpful.
Best of luck with this change and feel free to write back with any questions!
Kristen P, Mount Laurel
October 19, 2015 03:31:42 PM