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Jennifer, New York
June 8, 2015 07:35:00 PM
In reply to Jennifer, New York
We're sorry to hear that you've lost your Debit Card, Jennifer! We'd be glad to assist.
As you've mentioned that you've lost your TD ATM/Visa Debit Card, we recommend contacting us to close the Card immediately. You can do so by calling us at 1-888-751-9000, please select "0" at any point to connect with our live Specialists. Our Specialists are available to you 24/7 and are happy to help. Once your Debit Card has been closed we can order you a new Card and mail it to you at the address on file. Please note, it may take up to 7-10 business days depending on the post office.
Another option you have to close your TD ATM/Visa Debit Card is to visit us at your local TD Store. While you're there to close your Card, you are able to request a new one that you would be able to receive it immediately at the Store! For hours and locations near you, please take a look here: http://bit.ly/TDStores.
If you have TD Bank Online Banking you can send us a secure message to request a new ATM card. To send secure messages please select the "Customer Service" tab and under "Message Center" please click on the "Send a Message" link. For this particular request, please select the "General Customer Service" for the subject line. In the "Comments/Requests" field, please type in your request.
We hope to hear from you soon, Jennifer and have a good day!
Megan K, Mount Laurel
June 8, 2015 07:35:21 PM