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I recently signed up for the Send Money app and input my bank account information. I have another TD Bank account I would like associated with that instead how do I change it?
March 17, 2018 10:10:57 AM
In reply to Kristen, Groveland
Happy Saturday, Kristen!
We'll be more than happy to assist you with your Send Money transfers!
Switching the account you selected to associate with Send Money transfers is simple, and to started, you'll first want to log into your Personal Online Banking by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, to access Send Money, you'll first want to select the 'Transfers' tab, followed by 'Send Money.'
Once you're in the Send Money tab, you'll next want to click on the 'Settings' button, located towards the right hand side of your screen. Here is where you'll have the ability to add a new email or phone number, as well as change your primary account! To change the account, click on the drop down arrow located to the right of the last four digits of your primary account number. This will provide you with a drop down box where you may then select the account number you would like to now reflect as your primary account. Click on that account, and then 'Save.'
If you have any trouble, please don't worry, as we're here to help! Tech Support Specialist can be reached by dialing 800-493-7562, and for your convenience, are here to help 24 hours a day, 7 days a week. You would also have the option of visiting your nearest TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
Thanks again for bringing your question to TD Helps today, Kristen!
It was great to hear from you, and we hope you have a fantastic weekend.
Brittany M, Mt. Laurel
March 17, 2018 10:12:00 AM