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I blocked my account in the application, for putting the wrong password a few times and now I can not reset or enter the account. What should I do?
October 13, 2017 01:43:19 PM
In reply to Marcos, Orlando
We're sorry to hear you've been locked out, Marcos. We'd be glad to help.
If your password has been entered incorrectly too many times, your online banking could become locked. Should this occur, we would be happy to unlock it for you and reset your password, if necessary. We can also reset your password for you by phone or in any of our Stores.
As TD Helps is considered an unsecure forum, we do not have access to specific account or login info to assist directly, but please give our Tech Support Team a call 24/7 at 800-493-7562 or stop in to see us at a local TD Bank Store. To find one near you, please click here: https://go.td.com/1nq31dc.
We look forward to hearing from you soon, Marcos. Enjoy your weekend!
Candice A, Mount Laurel
October 13, 2017 01:43:35 PM