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mobile deposit error

I tried to deposit a check via my mobile device but I do not believe it went through. I had already started to write the word "deposited" on the check but I scribbled it out. Will I need to bring the check into the bank or will I be able to try again later.

Kara, Greenville
February 7, 2015 10:30:46 PM

1 person recommended this | 1 Response

In reply to Kara, Greenville

Thank you for visiting TD Helps today, Kara. As this is pertaining to your specific account, we would need to review this deposit further with you. As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. Please feel free to call 888-751-9000, 24/7 to speak with one of our Banking Specialists. After account verification they'd be more than happy to review your account with you and confirm the status of this mobile deposit. If it is determined that this deposit didn't go through, you may visit any TD Bank Store to speak with a teller in person for further assistance regarding this deposit. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores. Let us know if you have any further questions. Enjoy your weekend!

Justin B, Mount Laurel
February 7, 2015 10:39:20 PM

1 person recommended this

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