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I can sign in just fine and do everything else. But when I press mobile deposit it tells me that my session is closed due to inactivity.
Levi, Thunder Bay
June 30, 2017 10:59:28 AM
In reply to Levi, Thunder Bay
We're sorry to hear that you're having trouble with the Mobile Banking app, Levi. We'd be glad to help.
If you're referring to the Mobile Banking app offered by TD Canada Trust, we recommend reaching out to them directly. Choose a convenient contact option for them here: https://go.td.com/1woOVay.
For the Mobile Banking app offered by TD Bank in the US, we recommend ensuring that your app is up to date with the most recent version. You're also able to uninstall and reinstall the app as this sometimes corrects issues like the one you're experiencing.
If the trouble continues, we recommend reaching out to our Tech Support Specialists 24/7 at 800-493-7562 so they can troubleshoot this with you.
Thanks for your question today, Levi. Talk to you soon.
Megan K, Mount Laurel
June 30, 2017 10:59:38 AM