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I was sending money orders to TD Bank to pay on a bill I owed. It was paid off and the money orders I sent were returned to me. The problem is, I can't return then to the place I bought them at and I can't cash them. Is there any way I could send them back to you and get some other form of payment back? Thank you, Linda
January 12, 2015 11:01:26 PM
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In reply to Linda, Owensboro
Thanks for coming to us on TD Helps, Linda! We'll be glad to assist you.
If you have an active account with TD Bank, you may write, "Not Used For Intended Purchase" on the back of the money order(s) and you'll be able to deposit the funds into your account with us. Click here: http://bit.ly/TDStores to find a TD Bank Store near you to deposit the money orders.
If you do not have an account with TD Bank, please reach out to the financial institution that you may bank with for additional assistance.
We hope this helps and enjoy the rest of your day, Linda! Take care.
Cameron P, Mount Laurel
January 12, 2015 11:02:40 PM
In reply to Cameron, Mount Laurel
I don't have an account with you since I paid the bill off and I don't have a bank account with any other bank either. Could I possibly send them to you, since they are made out to your bank, and you can send me a check or something I could cash? Thank you, Linda Buck
January 15, 2015 08:00:00 PM
Welcome back, Linda and we'll be happy to chat with you a little more.
Since you mentioned that you don't have any personal deposit accounts right now, we would recommend that you speak with the institution who issued the money orders for you. They’ll be able to let you know about any options you may have to recover the funds.
Otherwise, we recommend that you stop in at any TD Bank Store location to see if we're able to assist you in any way. If you click here: http://bit.ly/TDStores, you can find the TD Bank Store and lobby hours nearest you.
And as a final option, you're always welcome to open an account with us, to make a deposit of these items. If you'd prefer an account from which to make purchases or pay bills, you can compare our different Checking Accounts here: http://bit.ly/1oXjGgF. If you need any help deciding which one is the best for you, we invite you to use our helpful Checking Account Selector tool found here: http://bit.ly/KmmHe7. Or, if you prefer a savings, you can review our available Savings & Money Market Accounts right here: http://bit.ly/1hzzhPT. We also offer a similar Savings Account Selector tool to help identify the right product for you. If you'd like some guidance on our Savings Accounts, you can find that here: http://bit.ly/1sxY9Rd. The account can be opened during your visit to one of our Stores with the money orders you have.
Hope these options are helpful, Linda. Let us know about any questions and take care.
Kristen P, Mount Laurel
January 15, 2015 08:02:21 PM