Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
why was I charged for a $14.00 maintance fee on my savings account?
January 3, 2015 06:16:04 PM
In reply to Frank, Rahway
We understand your concern Frank. Welcome to TD helps and we'd be happy to clarify this with you.
Depending on the type of account you have, you may be required to maintain a minimum daily balance to avoid the maintenance fee. Please visit: http://bit.ly/179QF0A for more information. Please note, the monthly maintenance fee is assessed anytime your account balance falls below your daily minimum balance during your statement period. The fee will show on up on the last day of your statement cycle.
Please understand that although we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. To better assist you, we ask that you give us a call 24/7 at 888-751-9000. After account verification, a Banking Specialist will be glad to review your account with you and answer any additional questions you may have. If you'd prefer, you may stop by a TD location for further assistance. For hours and locations please check out: http://bit.ly/TDStores.
Also, if you're currently enrolled in Online Banking, you can login here: http://bit.ly/1eaISlq and once in, you can send us a Secure Message to inquire about this fee in more detail. While logged in to your online profile, on the left hand side you should see an option to "Send a Secure Message" located in the Message Center. Follow the options to send us a message and we'll get back to you with some more details about your account. If you have not enrolled, please call us 24/7 at the same number listed above to speak with our Banking Specialists.
If you have any other banking questions or concerns, please do not hesitate to let us know Frank. We hope this helps and hope you enjoy the rest of your weekend.
Yen D, Mount Laurel
January 3, 2015 06:35:59 PM