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I have a savings account with TD bank, but I do not receive monthly bank statements. I got a bank statement Jan 1, 2015, April 1, 2015, and May 1, 2015. Why can't I get a bank statement issued every month?
July 1, 2015 06:06:26 PM
In reply to Brenda, Westbury
Thanks for coming by TD Helps, Brenda. We are sorry to hear this and we are happy to provide options on how to obtain recent statements.
You may contact us at 888-751-9000, available 24/7 to speak with a Banking Specialists who, after account verification, would be happy to request a copy be mailed to the address on file. You should then expect to receive your copy via mail within 7-10 business days. Please note delays may occur depending on your postal office.
You may also visit us during lobby hours for a printout of your recent statement, for help locating a TD Store near you, please check out: http://bit.ly/TDStores. In addition to speaking with our Banking Specialists regarding your statements, we would be happy to review your account details to verify the address on file.
Did you know you can view your statements via your TD Online Banking? If you are already enrolled for our Online Banking, after logging in your account from here: http://bit.ly/1eaISlq, please follow the steps below to obtain your statements:
1. Click on the accounts tab at the top of the screen 2. Click on the account number you would like to view statements on 3. Click on the “Statements” tab. 4. Choose the statement period you would like to view and click “View Statement” 5. You may then click the print icon if you would like to print a copy of your statement
If you have not yet enrolled for Online Banking and have a TD Bank ATM/debit card, please follow this link to first enroll for our online service: http://bit.ly/1lU2qfY If you do not have a TD Bank debit card or if you are experiencing any difficulties viewing your statements, you may contact our Banking specialists who are available 24/7. When calling our Banking Specialists at the number provided above, again, we do require account verification, for security purposes.
Also, depending on the type of statement copy you are looking for, additional fees may apply. For more information, please refer to our current Personal Fee Schedule here: http://bit.ly/1cTejgt (please see "copies" for more details).
We hope this helps and hope you have a great night!
Justin B, Mount Laurel
July 1, 2015 06:07:30 PM