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We have multiple TD bank accounts. We are moving from PA to DE. There is a local TD branch there. Is there anything that we need to do for our accounts since we will no longer be in PA?
December 11, 2014 07:03:57 PM
In reply to Nancy, Allentown
Thanks for connecting with us, Nancy and thank you for being a loyal customer! Congratulations on your move to Delaware, we're glad to help.
You'll be happy to learn that as a TD Bank Customer, you are more than welcome to use any TD Bank Store in our footprint for your banking needs. It won't be necessary to make any changes to your accounts as all of your current banking information will remain the same. It sounds as though you already found the TD Bank Store closest to your new home! If you'd like to familiarize yourself with other TD Bank Stores in your new area or need any hours or contact information, you're welcome to take a look at our Store Finder here: http://bit.ly/TDStores.
When you're ready to do so, we do recommend that you update your address and other contact information on file for your TD Bank accounts. If you prefer, once your address has been updated, you can also place an order of checks. However, please note that your current checks will continue to work and you're welcome to use these first if you desire.
To update your address, we have several options available for you.
If you're already enrolled for Online Banking, you may submit an address change through TD Online Banking by visiting http://bit.ly/1eaISlq. After logging into your account, you may click the "Customer Service" tab and then select the "Change Address, Phone, E-Mail Address" link.
You can also request to change your address for your personal account by calling us 24/7 at 888-751-9000 or in person at any Store during lobby hours. Our locations can be found by visiting http://bit.ly/TDStores.
Another option would be to mail in a request. Feel free to mail to:
TD Bank, NA, 6000 Atrium Way, Mt. Laurel, NJ 08054 Mail Stop # NJ5-002-215
Please make sure to include your signature.
If you have a Business Deposit Accounts you may also stop by a TD location, send us a secured message via Online Banking or send us a request through the mail, as described above.
For Business Deposit Accounts with Multiple Signers, address changes must be completed at your local TD Bank Store.
To change your address for a Credit Card, it can be changed by calling 888-561-8861, logging on to http://bit.ly/1lVKil9 or stopping into any TD Bank Store. After logging on you will need to click on "Services," "Manage Credit Card," then "Update Address and Phone Number." An address Change will take effect immediately on your Credit Card.
The change of address for a Personal loan can be completed by calling 800-328-2119, stopping into a TD Bank Store or by using our "Send a Message" feature through Online Banking which will send a secured email to change your address.
Unsecured Lines of Credit and Home Equity Lines of Credit (HELOC accounts) can be changed in person at a TD Bank Store or by mail after completing a change of address request form. Change of Address request forms can be received by calling 800-937-5020.
Once you have submitted your request, please allow 2-3 business days for the address change to be completed. And if you'd prefer to update your checks, once your new address information is updated you're welcome to give us a call on 888-751-9000. Or, you'll be able to place your check order via your online account after logging in by visiting the Customer Service tab and clicking on Order Checks.
We're here to make your transition as smooth as possible for you, Nancy and if we can help with anything else don't hesitate to ask! Best of luck with your move and take care.
Kristen P, Mount Laurel
December 11, 2014 07:06:45 PM