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November 1, 2015 01:25:02 PM
In reply to Alison, Alton
Great to have you join us on TD Helps, Alison.
Please understand that although would like to assist you directly, TD Helps is considered an unsecured forum; therefore we are unable to obtain personal account information.
As this may vary based on your Credit Card agreement, we ask that you connect with our Specialists at 888-561-8861. Once connected with a TD Card Services Specialist and after account verification, we'd be happy to review this further with you. If you're near a TD Bank Store, you're welcome to stop in during lobby hours where a Representative can assist directly. For a listing of TD locations please view: http://bit.ly/TDStores.
Hope this helps and have a pleasant day.
Sandy D, Mount Laurel
November 1, 2015 01:48:49 PM