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For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I forgot my username and password, so I called customer service and he reset my password.
I log-in, changed my password.
But when I log-in with password, it said,
Invalid security response.
You have exceeded the number of permitted answer attempts. For security reasons your account has been locked.
Youngmi, Blue Bell
December 16, 2015 06:42:19 AM
2 people recommended this |
In reply to Youngmi, Blue Bell
Good morning, Youngmi and thanks for reaching out to us on TD Helps.
We recommend for you to give us a call so we can trouble shoot this further with you. Feel free to give us a call 24/7 at 888-751-9000 and we'd be happy to assist upon account verification. Please note, we'd like to assist you directly; however, we do not have access to your personal information since this is considered an unsecured forum.
Hope your day is great and take care.
Sandy D, Mount Laurel
December 16, 2015 06:42:55 AM
1 person recommended this