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Ive been in Argentina for the past year and havent used my account. I have over 800 dollars in it. Now i'm in Australia and i need that money (i have my debit card), but because i havent used it in over a year ive been told my account is no longer active and i have to go to the bank to activate it again, but of course i can't because im in Sydney. What can i do?
December 17, 2015 09:29:40 AM
In reply to julieta, Stowe
It's great to see you here on TD Helps, Julieta.
As this is pertaining to your specific account, we would need to review this further with you. As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. To call us from outside the United States, please dial 1-856-751-9000, or call us collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518, 24/7 to speak with one of our Banking Specialists. After account verification they'd be more than happy to review your account and this specific check with you. Also, you may visit any TD Bank Store location to have your account and check reviewed in person. For a listing of TD Bank Stores please see here:http://bit.ly/TDStores.
In addition, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here:http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you have not enrolled, please call us 24/7 at the number listed above to speak with our Banking Specialists. If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
Hope you find this helpful and take care.
Brian M., Mount Laurel
December 17, 2015 09:30:01 AM