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Hi, My name is javed , i opened an account in your bank when i visited USA but currently i am not in USA anymore and i want to keep with my USA bank account but unfortunately my online banking is not working. Somehow my account is locked and i can not open my account. Kindly help me in unblocking my account and also do me a favour, kindly send a response copy to my email as well on XXXX.
Your effort would highly appreciated.
January 31, 2018 09:20:54 AM
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In reply to javed, florida
Good morning, Javed, and welcome to TD Helps.
It's good to hear from you today.
We'd first like to apologize that you're having trouble accessing your Personal Online Banking, and take a moment to explain that, at this time, TD Helps is not considered a secure forum of contact. Because of this, while we'd like to assist you directly with your online banking concerns, please know that we are unfortunately unable to access your account or personal information; however, please don't worry. We'll still be happy to connect you with someone who can help.
You're first welcome to call and speak with one of our Banking Specialist, 24 hours a day, 7 days a week, at 1-888-751-9000. As you mentioned that you're currently outside of the United States, and are unable to visit a TD Store location, you may also call us toll free by dialing 1-856-751-9000, also 24/7. You may also call collect, with operator assistance from any landline device, by asking the operator to dial (215)-569-0518.
We sincerely apologize that we're unable to assist you directly with your concerns, Javed, but we look forward to hearing from you at your earliest convenience.
We hope you have a great start to your Wednesday.
Brittany M, Mount Laurel
January 31, 2018 09:21:33 AM