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December 2, 2014 09:05:11 AM
In reply to Abdourahim, Brooklyn
Hi Abdourahim and hanks for connecting with us this morning through TD Helps. We're sorry to hear that your account is locked but would be glad to help you.
We'd like to help you recover your information and get you back online; however this is considered an unsecure forum, so we don't have the information that we'll need to access your account(s). To best assist you, we recommend reaching out to us directly at 888-751-9000 when you have the chance (or 800-493-7562 option #2 if you're a BusinessDirect Customer). After properly authenticating your account, a Banking Specialist can unlock your Online Profile and troubleshoot any Username, Password, or Security Question issues you may be having.
Also, please remember that you can always stop by your local TD Bank Store for assistance. To find the Store closest to you and their hours, please check out our locator here: http://bit.ly/TDStores.
If you're referring to logging into tdcardservices.com, you may contact a TD Credit Card Specialist 24/7 at 888-561-8861. Our Specialists here can also get you online in a matter of moments! For additional support on other Online Banking platforms, such as, Mortgage Documents, etc. please contact us 24/7 at 888-751-9000.
We hope this helps Abdourahim. Have a great week!
LiShu R, Mount Laurel
December 2, 2014 09:06:19 AM