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Hello, I tried to log in my account, it said temporarily locked. I've entered right password to log in.
What should I do with this situation?
JUNG HEE, BURNABY
August 19, 2017 11:37:40 AM
In reply to JUNG HEE, BURNABY
We're sorry to hear that you're unable to access your Online Banking, Jung Hee, and we'll be more than happy to help.
As you stated that your account is already locked, unfortunately, you will not be able to reset it online. However, don't worry, as our Digital Banking Specialists are available, 24/7, at 800-493-7562 to assist you! Upon proper account verification, they will be able to help you gain your online access back immediately.
Please know that if you've locked yourself out of your online access for your TD Bank Credit Card, please reach out to a TD Card Services Specialist, 24/7, at 888-561-8861.
You're also welcome to stop by your local TD Bank Store location, during lobby hours, for further assistance. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
Thanks for stopping by today, Jung Hee, and we hope you have an amazing weekend!
Brittany M, Mount Laurel
August 19, 2017 11:38:01 AM