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July 4, 2015 01:50:33 PM
In reply to Kathryn, Plantation
Hi Kathryn, welcome to TD Helps. We are sorry you're having difficulties connecting with is and we'd like to confirm the telephone number.
If you're looking for information regarding our Recovery Department, to best assist you we ask that you connect with them directly at 800-742-2651. They are available Monday – Friday 8AM-9PM and Saturday 8AM – 5PM. Our Recovery Department is however closed for 4th of July holiday.
If you have or had a TD Visa Credit Card and are currently behind with payments, we recommend contacting our Credit Card Specialists 24/7 at 888-561-8861 for further assistance. Depending on your situation, they may direct you to Credit Card Collection department during the call.
You may also visit your local TD Bank Store during lobby hours for additional assistance. For TD Store locations and lobby hours, please check out, http://bit.ly/TDStores.
We hope this helps and please let us know if you have any other questions. Have a great 4th of July weekend!
Customer Service Team, Mount Laurel
July 4, 2015 01:57:27 PM
can I pay $27.82 on my closed savings account by credit card. My account # is XXXXXXXXXXX my phone XXX-XXX-XXXX
June 27, 2016 10:28:04 AM
In reply to Sheldon, NYC
Hi Sheldon, thanks for dropping by TD Helps today.
Because your question is account specific we recommend that you contact a representative in our Recovery & Collections department at 1-800-354-9769, for all of the options available. They can be reached Mon – Fri 8:00am – 9:00pm, Sat 8:00am – 5:00pm. We would love to help you directly but please know that TD Helps is an unsecured forum and we do not have direct access your account information.
If you have any additional questions please don't hesitate to contact us 24/7 at 1-888-751-9000 or visit a TD Bank Store during lobby hours. For hours and locations please click here: http://go.td.com/28QgINg.
We hope this helps and you have a great day.
Customer Service Team, Mt. Laurel
June 27, 2016 10:36:42 AM