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As Salim, Brooklyn
January 30, 2015 06:11:59 PM
In reply to As Salim, Brooklyn
Happy Friday and great having you here on TD Helps today, As Salim!
Since you mentioned that your account may have been in an inactive status, we would need to review this in further detail with you. Although we would like to assist you directly, we apologize as we do not have access to your personal information since this is considered an unsecured forum.
If you have another active account with us, you may call us at 888-751-9000, 24/7 to speak with one of our Banking Specialists. After account verification they'd be more than happy to review your account with you. Or, if you prefer and you are enrolled for Online Banking, you may send us a Secure Message so that we can review your account further. To send a secure message you must first log in to your TD Bank Online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Additionally, you may visit any TD Bank Store to have your account reviewed in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores, and we'll be sure to let you know more about your account status then.
Hope these options help, As Salim! We look forward to chatting with you more soon.
Kristen P, Mount Laurel
January 30, 2015 06:14:43 PM