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Hi, I just get refund from Geico Insurance and I would like to know if the money is there and how
how long will take
April 20, 2015 09:06:20 AM
In reply to flavia, severn
Hey Flavia, thanks for joining us here at TD Helps.
If the merchant processes a refund to your ATM/Visa debit or credit card, it usually takes 3-5 business days to be credited. Please note, delays may occur as the refund is based on when we receive notice from the merchant. If you have any further questions, you may connect with one of our Customer Service Specialists 24/7 at (888) 751-9000.
You can also keep track of a transaction to see if it has been cleared back into your account by logging into Online Banking. You can do so by clicking here: http://bit.ly/1eaISlq.
If you have not enrolled in Online Banking, you can do so for free by following this link: http://bit.ly/1lU2qfY. You will need your account number, Social Security number, your email address and your current TD ATM/Debit card. If you run into any problems enrolling or if you do not have a TD ATM/Debit card to enroll online, please call us 24/7 at 800-751-9000 to speak with our Banking Specialists.
If you're referring to a credit on your TD Visa Credit Card, we encourage you to contact a Card Services Specialist directly at 888-561-8861, 24/7 for assistance in determining more about receiving a credit.
Additionally, you may wish to connect with the merchant regarding your credit.
Please note that we also welcome you to stop by any TD Bank Store for assistance; please find a listing of the Stores closest to you at: http://bit.ly/TDStores.
We hope this helps. Have a great one!
Yen D, Mount Laurel
April 20, 2015 09:10:35 AM