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1,050 is pending in my acct and is under pending review
September 30, 2014 06:22:08 PM
In reply to lina, Philadelphia
Welcome to TD Helps and thank you for sending us your question, Lina.
While most checks deposited prior to 8:00 PM are available the next banking day, there are circumstances when they may be held up to 7 business days. For example, if you are a new account holder and your account has not been open for 30 consecutive days, Check Deposits can be held for up to 7 business days for verification purposes.
There are other instances in which checks may be held for extra time. For more information on funds availability and deposits that may be applied for additional verification, please see our Personal Deposit Account Agreement http://bit.ly/1kb17UQ. On pages 35-37 you can find our Funds Availability Policy along with information about when you'll have access to deposits.
To better assist you, we encourage you calling our 24/7 Customer Service line at 888-751-9000 and upon account verification, a Customer Service Representative will be able to determine the exact cause of this pending review. We would like to assist you directly; unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
You may also inquire about your account by sending us a Secure Message through your Online Banking account. To send a secure online message, please sign into your account and click on the Customer Service tab and then select Send a Message. Or, please feel free to visit any local TD Bank Store for assistance, our locations near you can be found here: http://bit.ly/TDStores.
We hope this information helps, Lina. Enjoy the rest of your day!
Megan K, Mount Laurel
September 30, 2014 06:22:46 PM