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February 22, 2015 04:10:52 PM
2 people recommended this |
In reply to richard, florida
Good afternoon, Richard and thanks for joining us here on TD Helps!
First we'd like to let you know that for the protection of your TD Bank account, your TD Bank Visa Debit card has daily limits placed on it. We invite you to take a look here: http://bit.ly/1BZrpmM. On pages 38-39, you'll be able to find more information about the types of transactions you'll be able to use your card for, as well as the limits which apply per day.
If you are expecting to spend more than what is permitted by your daily limit, we can offer a couple of options to request an increase. Please note, in order to have your debit card limit increased you must have a deposit account older than 90 days that is in Normal status and have a sufficient balance to cover the requested amount.
You can call us directly 24/7 at 888-751-9000 for assistance with a limit increase. After account verification, one of our Customer Service Representatives would be happy to assist you with this request.
If it's easier for you, another option you have is sending a Secure Message through online banking. If you're already enrolled, you may send us a Secure Message to request an increase by clicking here: http://bit.ly/1eaISlq. After you sign in, please find the Customer Service tab and use the Send a Message link found there. Additionally, a third option would be to send a fax to our Fulfillment Team at 856-533-1138.
If you choose to send us a Secure Message or faxed request, please include the following information:
• Subject: Limit Increase
• Account Number
• Debit/ATM Card Number
• Your Name
• Your Telephone Number
• A Statement indicating to 'Please increase my total daily Visa (or POS or ATM) limit to $X for the day.'
• Your signature (on faxed request)
Please note: fax requests are generally completed within 2 hours.
Please keep in mind that limit increases are only valid for one calendar day and the limits will return to the original amount after this time passes. If your request is received after 6:00 pm, the increase will remain in effect for one additional calendar day.
If we have misinterpreted your question, Richard, we apologize and invite you to give us a call at then number mentioned earlier for immediate assistance, or reply to this post with a few more details so that we can best assist you.
Hope this helps with your transfer, Richard and enjoy the rest of your weekend!
Kristen P, Mount Laurel
February 22, 2015 04:11:57 PM
1 person recommended this