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December 21, 2016 11:26:13 AM
In reply to Neil, Philadelphia
Thanks for contacting TD Helps today, Neil. We'll be happy to point you in the right direction.
Depending on the type of account you have, a daily minimum balance may be required to avoid a maintenance fee. The monthly maintenance fee is assessed anytime your account balance falls below your daily minimum balance during your statement period. The fee will show on up on the last day of your statement cycle.
From your inquiry, it sounds like you may have a Convenience Checking account. For more information on our TD Convenience Checking, we invite you to take a look here: https://go.td.com/18IVtY0. If this is not the account type you have and are unsure of what you have, it will be listed on your paper statements. If you do not have a paper statement handy, that's okay! You may view this information via your Online Banking.
Once you've logged onto your Online banking here: https://go.td.com/1eaISlq, please select the "Accounts" tab and select "Statements." Another window should open with your statement images where you may view your account type.
If you have any further questions or concerns, please feel free to contact us at 888-751-9000 to speak with our Banking Specialists, available 24/7. After account verification, our Specialists would be more than happy to review your account with you. Or if you prefer, you may stop by any TD Bank location during lobby hours. Please visit: http://go.td.com/1f9DSJR to find a location near you.
We hope this helps, Neil, and please enjoy the rest of your day. Happy holidays!
Customer Service Team, Mount Laurel
December 21, 2016 11:26:46 AM