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I am getting a new debit card in the mail that has the same number as my old one with a different expiration date, will companies still be able to charge me on my new debit card?
February 3, 2017 10:02:37 AM
In reply to Michelle, Hartland
Keeping your information up to date is important, Michelle. We'd be glad to clarify!
When you receive a new debit card, you will still have to update your information with your billers as some of the information will change. Though the number displayed on the front may be the same, your expatriation and CVV codes will be different. This information will be needed for businesses/merchants to successfully debit funds from your account.
If you have any questions or concerns, feel free to reach out to a Banking Specialist directly. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
We hope this clears things up, Michelle. Have a good day.
Megan K, Mount Laurel
February 3, 2017 10:02:54 AM