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I tried to make a payment for about 280$ and it did not process. So i tried again with no luck, then a third time. Eventually 3 transfers went through at once and I overdrafted. Now I am basically broke and I wanted to see if I can reverse the overdraft charge and gain a little bit of my money back.
October 29, 2014 02:46:29 PM
1 person recommended this |
In reply to Matthew, Newton
Thank you for stopping by TD Helps, Matthew!
We understand your concerns regarding your account, and would like to be of assistance. Please note that we would like to assist you directly; unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
To best assist you, please contact us 24/7 at 888-751-9000, or feel free to visit us during lobby hours to speak with a Customer Service Representative. Click here: http://bit.ly/TDStores for a list of TD Stores and hours near you.
Your other option would be to send us a Secure Message if you are enrolled for Online Banking. To send a secure message, you must first log in to your TD Bank online profile at http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you have not enrolled, please call us 24/7 at 800-493-7562 to speak with our Digital Banking Specialists.
Additionally, we invite you to visit here: http://bit.ly/1cTejgt for more information on the fee schedule.
If we can assist you again, please feel free to write to us anytime! We hope this helps and enjoy your day.
Yen D, Mount Laurel
October 29, 2014 03:18:24 PM
XXXXXXXXX overdraft fee please credit back I got 837.00 please help
June 27, 2016 11:02:05 AM
In reply to janice, pemberton
Welcome to TD Helps, Janice.
We'd love to assist you however, TD Helps is not considered a secured forum and we do not have access to your personal information. Because your question is account specific we recommend that you contact us directly for additional assistance. Our Customer Service Representatives can be reached 24/7 at 1-888-751-9000.
You may also visit any TD Bank Store for assistance during lobby hours. You can find hours and locations by clicking here: http://go.td.com/28QgINg.
Have a great week.
Customer Service Team, Mt. Laurel
June 27, 2016 11:04:14 AM