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auto draft. That weas not authorized. The represenative I talked to made the changes but it was still taken out. Now the company says it was not their fault and will not return the funds, whic\h caused 5 overdrats. Thanks , Marilyn Bunn
Marilyn, Cedartown, GA
January 10, 2017 11:04:11 AM
In reply to Marilyn, Cedartown, GA
Thanks for dropping in, Marilyn. We'll be happy to help you get this issue sorted out as quickly as possible.
As this is pertaining to your specific account, we would need to review this further with you. As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. Please feel free to call 888-751-9000, 24/7 to speak with one of our Banking Specialists. After account verification they'd be more than happy to review your account with you and assist you with your stop payment request.
Also, you may visit any TD Bank Store to have your account reviewed and future payments stopped in person. For a listing of TD Bank Stores please see here: http://go.td.com/TDStores. Please note; fees may apply for this service. For more information on the fee schedule, please take a look here: http://go.td.com/1cTejgt. An ACH dispute form can also be filed with your authorization during the call or visit.
We are always here to help, Marilyn. Feel free to reach out to us with any additional questions.
Kris M, Mt. Laurel
January 10, 2017 11:04:25 AM