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I am traveling outside of Canada and USA, and forgot to pay my last credit card bill.
I am trying it pay it now, but 2 of my accounts have been closed.
How can I reopen my accounts ?
June 13, 2017 02:40:08 PM
In reply to Sharmeen, Mississauga
We understand your concerns, Sharmeen, and we'd be glad to help you connect.
It sounds as though your primary banking relationship is held with TD Canada Trust. Because of this, we recommend contacting our friends on the Canadian TD Helps Team. You can visit their web page here: https://go.td.com/1QBOF4U. After submitting a question, we're sure our partners there will do their best to direct your concerns.
For more immediate assistance, we recommend taking a look at TD Canada Trust's direct forms of contact here: https://go.td.com/1woOVay.
If you're referring to your TD accounts in the U.S., we recommend contacting a Banking Specialist directly. You are able to call us from outside of the country by dialing 856-751-9000 or 215-569-0518 collect from any landline telephone. Be sure to use country code 011.
If you're enrolled in online access, you can send a secure message. To send a secure message using Online Banking, please sign in here: http://go.td.com/1eaISlq and select 'Send a secure message' located in the 'Message Center' on the left hand side of the page. For Mobile Banking, select the option to 'Contact Us' followed by 'Send a secure message' after signing in.
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We look forward to discussing your concerns, Sharmeen. Talk to you soon.
Megan K, Mount Laurel
June 13, 2017 02:40:20 PM