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October 25, 2015 04:36:23 PM
In reply to JENNIFER, BRONX
Thanks for stopping by TD Helps today, Jennifer! We'll be glad to provide some information for you and your boyfriend on our transfer options.
You both will be pleased to know that TD Bank offers an external transfer service called Pop Money.Person-to-Person allows our customers to send and receive funds via their online banking. This feature allows for transfers between TD Bank accounts and it also allows you to send money domestically to any account inside and outside TD Bank without having to visit a Store. Also, he'll be able to send money via text, email or by creating a contact and even set it up as a recurrent transfer. We invite you to check out http://bit.ly/1cz3aim for all of the exciting details. To use this feature, he will need to be logged in to online banking from the main website.
Once he logs into his online banking, select the “Person-to-Person” tab to enroll for this specific feature (The “Person-to-Person” tab should show at the top of the page after logging into TD Bank Online Banking. As long as he has a US address on file, he should be able to send funds using this option to another US account). He'll then be asked to accept a user agreement, review the fee schedule and confirm his email and phone number. A text and email code will be sent to the mobile number and the email address we have on file for him. Next, we will request him to submit both codes for verification to complete the enrollment process. Once the enrollment is complete, he'll be ready to send the payment; which the other person will receive in one business day or three business days as per your selection.
This feature does come with limits on the amount he can send or receive. For the information on the payment methods and amounts, please check out this link: http://bit.ly/1pADlWD (Pg 3. section1.16). To locate his current individual limits please follow these steps:
· Log into your online banking
· Click on the Person-to-Person Payments tab.
· Select the account in which you are sending the funds from
· Type in the person’s name, email or mobile number you are sending the funds to
· Type in the amount you’re trying to send
· Select the send date
· Click continue
· Complete the pop-up to add a new contact
· Click save
· Click on the info button (question mark) next to the amount box
We hope this answers your question, Jennifer and enjoy the rest of your Sunday! Take care.
Katherine G, Mount Laurel
October 25, 2015 04:38:31 PM