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July 6, 2015 12:35:32 PM
In reply to Patricia, Newark
Welcome to the TD Helps community! Thanks so much for sending your question our way.
From your message, we might guess that you and your brother have a joint checking account. If this is the case, we'd like to let you know that each signer on an account has access to Online Banking on an individual basis. This means that both you and your brother can sign up for your own online account, even if you share the checking. Kindly note that for security purposes, we do not recommend sharing an online account or your login information with anyone else.
If your brother hasn't signed up yet, it is a quick and easy process. He'll need his ATM/Visa Debit card, account number and Social Security number to use our enrollment self-service link at: http://bit.ly/1lU2qfY to sign up. Once there, he will need to choose Personal from the drop down box and complete three steps. After those three steps are completed, he will have immediate access to his account(s) online.
If he doesn't not have some of the info needed to enroll, he can contact a Banking Specialist at 888-751-9000 who can enroll him over the phone, or he can visit his local TD Bank store. Please find a list of our Stores at: http://bit.ly/TDStores.
If you have any questions regarding your own online account, Patricia, or if your account is locked – please reach us at the number just listed above so we can better help.
We hope this clears it up a bit for you!
Thanks again for writing in and we wish you a fantastic week!
Kristen P, Mount Laurel
July 6, 2015 12:47:10 PM