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Paulette, Palmyra, PA
April 17, 2015 02:41:06 PM
In reply to Paulette, Palmyra, PA
Thanks for making a stop at TD Bank Paulette. We are sorry to hear about your loss and would be glad to help provide you with the information you are requesting.
To better assist you, we would need to learn more about what type of Loan your brother has with TD Bank as the mailing address for payments may vary. Please connect with our Financial Solutions Group Specialists at 800-397-5020, available 24/7. Once connected, we'd be more than happy to help provide you with the correct information needed.
You may also visit us during lobby hours here: http://bit.ly/TDStores.
Please note, if you are inquiring about information on the Loan, there are a few things we would need prior to assisting you with Loan account information. In order to access the account or close the account of the deceased Customer, the Executor or Administrator must provide the following documentations to a TD Bank Store: Photo identification, Copy of the Death Certificate, and an original Certificate of Letters Testamentary or Letters of Administration with a raised seal dated within 60 days; and a Letter of Instructions signed by all the Executors or Administrators with signature guaranteed by another financial institution. The death certificate will provide date of death if the date-of-death balance for the account is requested. Please keep in mind; these documents do vary by State.
If your Auto Loan is through TD Auto Finance, you may contact a TD Auto Finance Representative Monday through Friday 8:00 AM to 10:00 PM and Saturday 8:00 AM to 7:00 PM at 1-800-556-8172 for more information.
We hope this helps Paulette. Please let us know should you have any other questions. Best wishes to you.
Yen D, Mount Laurel
April 17, 2015 02:48:23 PM