Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I have a TD bank gift card and I have checked its balance and such before, but recently, Amazon sellers denied my purchases. I had enough money, and when I went to log in, it kept telling me that there were errors and asking me what my favorite sports team was, even though I have never answered that. What is happening?
Caroline, Salt Lake City
January 10, 2017 11:35:44 AM
In reply to Caroline, Salt Lake City
Good morning, Caroline! Thanks for writing in and sorry to hear you've encountered some difficulties with your TD gift card.
Since you mentioned that you were trying to make online purchases with your gift card, please note that you'll need to register your gift card first in order to use it online or with a telephone merchant.
To register your TD Visa Gift Card, we invite you to visit: http://bit.ly/1vlaGLm. You may also register your gift card by dialing 888-294-2249 to speak with a Specialist available 24/7. Please note; to register your gift card for the first time, the initial password is the three-digit security code on the signature panel of the back of your card. Also, we encourage you to change your password after signing in for the first time. Also feel free to check out: here https://go.td.com/1cIdAj6 to read our frequently asked questions.
We hope this helps and you're able to use your gift card! Have a great one and take care.
Shanika A, Mount Laurel
January 10, 2017 11:36:40 AM