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May 25, 2015 12:40:53 PM
In reply to Warda, London
Thanks for joining us here at TD Helps, Warda. We are sorry to hear about your difficulties and would be glad to help point you in the right direction for assistance.
Before we begin, please understand that although we would like to assist you directly, we do not have access to your account informant as TD Helps is considered an unsecured site.
As this is pertaining specifically to your account, to better assist you, please contact us directly. We are available 24/7 and would be happy to help after account verification. We can be reached at 888-751-9000. Noticing your location, if you are currently overseas, you may connect with us at 856-751-9000 or 215-569-0518 via landline with an operator's assistance. Once connected, we'd be happy to look into this with you.
If you are experiencing difficulties with your TD Credit Card, you may connect with our Specialists 24/7 at 888-561-8861 or 706-644-3266 while outside the US.
Additionally, if you happen to be located in London, Ontario and you are currently a TD Canada Trust account holder, we'd like to inform you that you’ve reached TD Bank here in the US. No worries, if you look here: http://bit.ly/1Q63rwc, our friend Alex provided assistance to a Customer who had similar issues and we believe this could help! You may also join their conversation by selecting the "Reply" link.
We hope this helps, Warda. Please let us know if you have any other questions.
Yen D, Mount Laurel
May 25, 2015 12:45:20 PM