Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
no I need to speak with a customer service
Loretta, Wahington DC
September 7, 2017 05:20:40 PM
In reply to Loretta, Wahington DC
We're sorry to hear that you debit card has been declined, Loretta. We'd be happy to help direct you.
There could be several reasons that your debit card has been declined. We'd like to take a look at your account and see why this is happening so that we can work to rectify it.
As TD Helps is considered an unsecure forum, we do not have access to specific account information to help directly, but please give us a call 24/7 at 888-751-9000 or stop in to see us at a local TD Bank Store. To find one near you, please click here: https://go.td.com/1nq31dc.
We should be able to take a look at your account and any declined transactions to see what is causing this to occur and take any necessary steps to get you access to your account through a debit card.
We hope to hear from you soon so that we can resolve this for you. Have a great day, Loretta.
Candice A, Mount Laurel
September 7, 2017 05:20:57 PM