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my card is not working online i have over $2000.00 in my account my phone is cut off i cant make a call i cant pay my bill i need help with my card
December 9, 2015 07:11:30 AM
In reply to Dennis, virginia
Thanks for connecting with us here at TD Helps, Dennis.
Before we begin, we’d like to take this time to inform you that although we would like to assist you directly, we do not have access to your account information as TD Helps is considered an unsecured site.
If you are able to access a phone, we ask that you connect with us 24/7 at 888-751-9000. After account verification, we'd be glad to review your account with you.
If you are unable to access a phone, no worries - as we have other options. You may visit us during lobby hours at your earliest convenience here: http://bit.ly/TDStores.
You may also wish to send us a secure message via your TD Online banking. To send a secure message you must first be enrolled in Online Banking. To start the process, please visit here: http://bit.ly/1lU2qfY. Keep in mind that you will need your account number, ATM/Visa Debit Card number and email address. Once enrolled, you may send a secure message by selecting "Send a secure message" located on the left hand side of the page, beneath "Message Center." You can also find the "Message Center" by clicking on the "Customer Service" tab at the top of the page.
We hope this helps. Have a great day!
Yen D, Mount Laurel
December 9, 2015 07:12:28 AM