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I was charged by an internet co for something I did not purchase, $29, it shows as a pending transaction and puts my balance neg. I can't get to any of my money and need that stopped!
December 24, 2014 06:34:17 PM
1 person recommended this |
In reply to Kevin, Greenwich
We're sorry to hear that you don't recognize a transaction, Kevin. We'd be happy to point you in the right direction.
As this is pertaining to your specific account, we would need to review this further with you. As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. Please feel free to call 888-751-9000, 24/7 to speak with one of our Banking Specialists. After account verification, they'd be more than happy to review your account with you. They can provide more information about this transaction and also file the dispute for you if it is determine that you did not authorize this transaction. Also, you may visit any TD Bank Store to have your account reviewed in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
Additionally, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you have not enrolled, please call us 24/7 at the number listed above to speak with our Banking Specialists. If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
We hope this helps, Kevin and have a good day.
Megan K, Mount Laurel
December 24, 2014 06:34:50 PM