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August 19, 2015 01:26:19 PM
1 person recommended this |
In reply to Elizabeth, Newton
We're sorry to hear that you've encountered acceptance issues, Elizabeth. We'd be glad to help.
To best assist you, we ask that you reach out to us directly to remove any restrictions from your card.
If you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." In your message be sure to include the trouble you've encountered as well as a Travel Notification. Be sure to list your dates of travel as well as locations.
If you are not enrolled for Online Banking, you can do so for free here: http://bit.ly/1lU2qfY. You will need your Social Security number, TD Bank ATM/Visa Debit Card, your account number and e-mail address. Once you have successfully enrolled, you will have immediate access to your account(s).
You are also able to call us from overseas by dialing 856-751-9000 or 215-569-0518 collect from a land line telephone. After account verification, our Representatives will be glad to help with your card.
If this is in regards to your Credit Card, please call us 24/7 by dialing 706-644-3266.
Please know that we would like to assist you directly however TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Elizabeth and have a good day.
Megan K, Mount Laurel
August 19, 2015 01:26:43 PM
1 person recommended this