Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
My wallet was stolen, which included my debit card and license. So I need to close my current debit card and open a new one.
Kirsten, West Deptford
November 22, 2014 05:41:08 PM
1 person recommended this |
In reply to Kirsten, West Deptford
Thank you for visiting TD Helps today, Kirsten. We're sorry to hear about your experience and would like to guide you in the right direction for immediate assistance.
If you have not yet done so, we encourage calling us immediately at 888-751-9000, 24/7 to speak with one of our Banking Specialists. After account verification they'd be more than happy to close your debit card for you and have a new one mailed to your address on file. Also, you may visit any TD Bank Store to have your card closed in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores. You will be able to obtain a new card at your local TD Bank store instantly. As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
Also, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
Lastly, you mentioned that your license is also stolen, we encourage you please follow http://bit.ly/1vB9ou4 for more details on how to prevent Identity Theft.
Let us know if you have any other questions. We hope you have a nice night!
Justin B, Mount Laurel
November 22, 2014 06:15:51 PM
1 person recommended this